Revolutionizing customer experience
Our story
At SmartFeedback, we’re on a mission to transform how businesses understand and engage with their customers. Born from the frustration of complex, inefficient feedback systems, our European-based startup set out to create a solution that truly empowers companies.
We’ve developed a cutting-edge CX and feedback platform that simplifies the entire process – from collecting crucial insights to analyzing data in real-time. Our journey is driven by a passion for turning customer voices into actionable strategies that drive growth and loyalty.
The things that matter
Innovation at our core
We constantly push the boundaries of what's possible in CX technology, offering cutting-edge solutions that keep our clients ahead of the curve.
Simplicity in complexity
While our technology is sophisticated, our user experience is refreshingly simple. We believe in making powerful tools accessible to all.
Data-driven empowerment
We don't just provide data; we offer insights that empower businesses to make informed decisions and drive meaningful change.
Customer-centric approach
Everything we do is focused on helping our clients better understand and serve their customers. Their success is our success.
Seamless integration
We believe in working smarter. Our platform integrates effortlessly with many systems, making CX improvement a natural part of business operations.
Collaborative spirit
We foster real-time collaboration, enabling teams to share insights and strategies efficiently, leading to faster improvements in customer satisfaction.
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People love using SmartFeedback
“The level of customization SmartFeedback offers is truly remarkable. From branding options to advanced analytics, this platform empowers us to tailor the feedback experience to our specific requirements, ensuring a seamless and engaging process for our customers.”
“SmartFeedback is a game-changer in the world of feedback collection. Its intuitive interface and seamless integration have streamlined our customer feedback process, making it effortless to gather valuable insights and drive continuous improvement.”
“SmartFeedback has revolutionized the way we collect and analyze feedback. With its user-friendly interface, powerful analytics, and outstanding customer support, we’ve been able to gather invaluable insights and make data-driven decisions that drive business growth.”