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Affordable pricing for everyone

Our pricing is specially curated to suit businesses of all sizes. Choose a subscription that fits your needs and start collecting customer insights today

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Free Plan

$0/Per Month

  • 1 active CSAT smartsurvey
  • 1 active NPS smartsurvey
  • 1 active CES smartsurvey
  • Multilingual Smartsurveys
  • 25 responses per month
  • 1 Organization
  • 1 Business Location
  • Integration with Google Business Profile
Get started

Basic Plan

$19/Per Month

  • 3 active CSAT smartsurvey
  • 3 active NPS smartsurvey
  • 3 active CES smartsurvey
  • Multilingual Smartsurveys
  • 1000 responses per month
  • 1 Organization
  • 1 Business Location
  • Integration with Google Business Profile
Get started

Pro Plan

$59/Per Month

  • Unlimited active CSAT smartsurveys
  • Unlimited active NPS smartsurveys
  • Unlimited active CES smartsurveys
  • Multilingual Smartsurveys
  • 30000 Responses
  • 3 Organization
  • 5 Business Locations per Organization
  • Integration with Google Business Profile
  • 10 Team Members
  • Custom Domain
Get started

Premium Plan

$149/Per Month

  • Unlimited active CSAT smartsurveys
  • Unlimited active NPS smartsurveys
  • Unlimited active CES smartsurveys
  • Multilingual Smartsurveys
  • Unlimited Responses
  • 500 Organizations
  • 1000 Business Locations per Organization
  • Integration with Google Business Profile
  • 100 Team Members
  • Custom Domain
Get started
Edit Content

Free Plan

$0/Per Month

  • 1 active CSAT smartsurvey
  • 1 active NPS smartsurvey
  • 1 active CES smartsurvey
  • Multilingual Smartsurveys
  • 25 responses per month
  • 1 Organization
  • 1 Business Location
  • Integration with Google Business Profile
Get started

Basic Plan

$9/Per Month

  • 3 active CSAT smartsurvey
  • 3 active NPS smartsurvey
  • 3 active CES smartsurvey
  • Multilingual Smartsurveys
  • 1000 responses per month
  • 1 Organization
  • 1 Business Location
  • Integration with Google Business Profile
Get started

Pro Plan

$29/Per Month

  • Unlimited active CSAT smartsurveys
  • Unlimited active NPS smartsurveys
  • Unlimited active CES smartsurveys
  • Multilingual Smartsurveys
  • 30000 responses per month
  • 3 Organization
  • 5 Business Locations per Organization
  • Integration with Google Business Profile
  • 10 Team Members
  • Custom Domain
Get started

Premium Plan

$99/Per Month

  • Unlimited active CSAT smartsurveys
  • Unlimited active NPS smartsurveys
  • Unlimited active CES smartsurveys
  • Multilingual Smartsurveys
  • Unlimited Responses
  • 500 Organizations
  • 1000 Business Locations per Organization
  • Integration with Google Business Profile
  • 100 Team Members
  • Custom Domain
Get started

Compare plans & features

Overview of what’s included in our different plans

  • Free

  • Basic

  • Pro

  • Premium

  • Account

  • Organizations

  • 1

  • 1

  • 3

  • 500

  • Business Locations

  • 1

  • 1

  • 5 per organization

  • 1000 per organization

  • Team Members

  • 1

  • 1

  • 10

  • 100

  • Custom Domain

  • —

  • —

  • SmartSurveys

  • Customer Satisfaction Score (CSAT)

  • Net Promoter Score (NPS)

  • Customer Effort Score (CES)

  • Simultaneously published surveys

  • 3 (1 per type)

  • 9 (3 per type)

  • Unlimited

  • Unlimited

  • Monthly survey responses

  • 250

  • 1000

  • 30000

  • Unlimited

  • SmartSurveys Creator

  • Multilingual surveys

  • Customize survey design

  • —

  • —

  • Open Text question

  • Remove SmartFeedback branding

  • —

  • —

  • Integration with Google Business Profile

  • Distribution Channels

  • Link surveys

  • Social Media surveys

  • Email surveys

  • Email signature surveys

  • QR code surveys

  • Website surveys

  • —

  • —

  • 🔜

  • 🔜

  • In-product surveys (coming soon)

  • —

  • —

  • 🔜

  • 🔜

  • Mobile surveys (coming soon)

  • —

  • —

  • 🔜

  • 🔜

  • Reporting & Analytics

  • Overall Organization results

  • Overall Business Location results

  • Overall survey statistics

  • Individual response view

  • Text responses

  • Security & Privacy

  • GDPR Compliance