Customer feedback analytics in real-time
Smarter customer feedback analysis for bigger wins. Real-time insights, real business impact
- No credit card is required. You can cancel anytime
SmartAnalytics: Transforming feedback into action
Collecting feedback is just the beginning. The real magic happens when you transform those insights into action. That’s exactly what you can achieve with SmartFeedback Analytics. We call it SmartAnalytics!
Why SmartFeedback analytics?
• Real-time reporting: No more waiting for quarterly reports. Act on feedback instantly
• Intuitive interface: Complex data, simple visuals. No data science degree required
• Action-oriented: Don’t just collect data—turn it into your next big business move
The SmartAnalytics advantage
📊 Instant data visualization
• See it: Watch feedback transform into colorful, intuitive charts
• Benefit: Spot trends and issues the moment they arise
🔍 Advanced report filters
• Customize it: Slice data by location, date, customer type, and more
• Benefit: Pinpoint exactly where to focus your CX efforts
📈 Comprehensive metrics tracking
• Track it: Monitor CSAT, NPS, and CES scores across all locations
• Benefit: Benchmark performance and drive improvement
🔬 Detailed survey insights
• Measure it: View survey views, responses, rates, and channels
• Benefit: Optimize your survey strategy for maximum engagement
Imagine this: It’s Monday morning. You open your inbox to find a neatly packaged report showing a sudden spike in customer satisfaction in your West Coast stores. By lunch, you’ve identified the winning strategy and are rolling it out nationwide. That’s the power of SmartFeedback Analytics.
Want more?
These brand new features are coming soon
📅 Scheduled reports: Insights delivered to your inbox, no effort required
🚨 Instant email notifications: Real-time alerts on critical feedback
💾 Flexible exports: Share insights in PDFs and other popular file formats.
Don't let another day of valuable insights slip away
Your first “aha!” moment is just a click away
Ready to turn feedback into your competitive edge?
Experience the clarity of SmartFeedback Analytics
Monitor existing feedback data
Watch as hidden insights reveal themselves
- No credit card is required. You can cancel anytime