Last updated July 29, 2024
Privacy and Cookies Policy
In order to fulfil the obligations resulting from Regulation (EU) 2016/679 of the European Parliament and of the European Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (general regulation on the protection of data, hereinafter “GDPR”), the Controller hereby presents to you all sufficient information about scope and legal basis of processing of your personal data, as well as Controller’s contact details, to help you understand how your personal data is collected, used, and shared when you visit or make a purchase from (the “Website”).
All capitalized terms in this Privacy Policy shall have the meanings given to them in the Terms of Service, unless otherwise stated in the Privacy Policy.
Controller
The controller of your personal data is:
AGILER PRO CONSULTING – Andrzej Oleksyn, NIP: 8943194370 residing in Gwiazdzista Str. 22/3, 53-413 Wroclaw, Poland (hereinafter: “Controller” or “We, Us, Our”).
You can contact us as follows:
- by letter to the address: Gwiazdzista Str. 22/3, 53-413 Wroclaw, Poland
- by e-mail: support(at)smartfeedback.app
Personal data we collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
- “Local Storage“ is a component of the Web storage application programming interface. It is a method by which Web pages locally store named key/value pairs inside a client’s Web browser.
- “Log files“ track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,“ “tags,“ and “pixels“ are electronic files used to record information about how you browse the Website.
Additionally when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number, email address, and phone number. We refer to this information as “Order Information.”
In this Privacy Policy, when we mention “Personal data,” we are referring to both Device Information and Order Information.
How do we use your personal data?
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns or retargeting).
Voluntary provision of personal data
In most cases, providing your personal data is voluntary, but failure to provide them may prevent us from providing services electronically via Website, sending you Materials or answer your questions.
Recipients of your personal data
Your personal data will be shared with:
- IT system suppliers to whom we will commission services related to the processing of personal data;
- The public authorities, at their request and in accordance with the obligations arising from the generally applicable law.
The data is transferred only for the purpose of proper performance of services and only to the extent that results from the contents of the contracts concluded with the abovementioned entities.
Sharing your personal data and transferring it outside the European Economic Area
The Controller share your personal data with third parties to help use your personal data, as described above. The Website servers are located in the European Economic Area, but tools used by us may transfer data to third countries. We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. Google Analytics may transfer your personal data outside the European Economic Area. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
The Controller use the Order Information to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns or retargeting).
Behavioral advertising
As described above, we use your personal data to provide you with targeted advertisements or marketing communications. You can opt out of targeted advertising by:
Facebook instructions – https://www.facebook.com/settings/?tab=ads
Google instructions – https://www.google.com/settings/ads/anonymous
Bing instructions – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Links to other websites
On the Website, you can find external links allowing you to reach other websites directly. Each of the providers specifies the rules of using cookies in their privacy policy, therefore, for security reasons, we recommend that you read the documentation concerning their privacy policy before using websites.
Do not track signals
Please note that our data collection and usage practices on our Website remain unchanged when we receive a Do Not Track signal from your browser.
The period of storage of your personal data
Your personal data will be stored for no longer than necessary.
Your personal data are stored:
- if we contact you after you send an email – until we will answer your questions;
- in case of filing a complaint – until its consideration;
- when processing is based on our legitimate interest – as long as our interest exists or until you object and in the case of marketing activities also until the marketing activities are completed or you resign from receiving commercial information from the Controller or withdraw your consent to the use of telecommunications terminal equipment and automatic calling systems for marketing purposes.
Your rights related to the processing of personal data
Pursuant to GDPR you have the following rights related to the processing of your personal data:
- the right to withdraw consent (art. 7 (3) of the GDPR),
- the right to access your personal data (art. 15 of the GDPR),
- the right to request the rectification of your personal data (art. 16 of the GDPR),
- the right to request the deletion of your personal data (art. 17 of the GDPR),
- the right to request the restriction of the processing of your personal data (art. 18 of the GDPR),
- the right to transfer your personal data, i.e. the right to receive your personal data from me, in a structured, commonly used, machine-readable IT format; you can send this data to another data controller or request that I send your data to another controller, however, I will only do this if such a message is technically possible (art. 20 GDPR),
- the right to object to the processing of your data on the basis of my legitimate interest, which is not overriding your interest or your rights and freedoms, and the right to object to the processing of your data for direct marketing purposes (art. 21 of the GDPR).
To exercise the abovementioned rights, please contact me by e-mail: support(at)smartfeedback.app or by traditional letter to the address: Gwiazdzista Str. 22/3, 53-413 Wroclaw, Poland.
Privacy and Cookies Policy changes
In order to ensure that the information provided here complies with current legal requirements, Privacy and Cookies Policy may be changed at any time. This reservation also applies to cases when data protection information must be adjusted due to new or changed services and functionalities offered by the Website. The change of this Privacy and Cookies Policy will be made by placing a new text on the Website, which will come into force automatically on your next visit to our website.